Proper texting etiquette is key to effective communication. But the thing is, texting also comes with its own set of challenges.
For one, words can be misinterpreted, and a poorly constructed message can easily stir confusion. So, we’ve listed a few quick guidelines for you to remember to avoid these from happening!
7 Texting Etiquette Tips to Remember
1. Know your audience
If you want to be perceived in a certain way, it’s important to consider your audience when crafting your message. Your communication approach to your friends may not work best with your co-workers or clients.
Simply put, you have to tailor-fit your text to your audience and ensure that your message is appropriate for them. Knowing your audience helps to prevent confusion and misinterpretation.
2. Make your message clear
Unless you want your message to be interpreted the wrong way, you have to make sure your text is clear. Miscommunication can lead to problems such as missed opportunities.
As a rule of thumb, your text message needs to be direct, concise, and clear. Stay on message and review your text before hitting the “Send” button.
3. Respond immediately
Being able to respond quickly is one of the best ways to show good texting etiquette. Unless you want to make your audience feel they are unimportant, you need to make an effort to answer them immediately.
For example, a quick response is crucial, especially when you’re using SMS as a communication tool for your business. Customers need to feel they are important, and one way to show this is by responding to their inquiries and concerns ASAP.
4. Keep your message short and simple
Receiving two-word texts from someone may mean the sender is busy, in a rush or needs an immediate response. Sending lengthy replies to this kind of text may be inappropriate.
If you need to explain in detail, opt for another means of communication. Give the sender a call or offer to meet in person.
5. Know when to use symbols and emojis
Emojis or the small digital icons on smartphones help to express an idea or feeling. While they help build personalized communication and reduce negative responses, it’s important to use them appropriately.
For instance, it’s inappropriate to fill your text message with emojis and other symbols when communicating on a business level. Unless you want to be misinterpreted, use your emojis sparingly and for more personal engagements.
6. Practice patience
It’s tempting to send a multitude of texts, especially when you badly want a reply. However, this could lead to miscommunication and even conflict.
Keep in mind that people have different priorities and are often preoccupied with a lot of things. Give the recipient ample time and opportunity to reply before looking for other ways to get a response.
7. Know when to end the conversation
It’s important to know when to end the conversation, too. Sometimes, the person you’re talking to may be too polite to sign off.
In cases like this, you need to be perceptive and respond at a neutral point. It’s more likely the other party will appreciate your move.
If you’re careless, texting blunders may cause miscommunication and conflict with friends and clients alike. To avoid this from happening, keep these seven texting etiquette tips handy, especially when you’re using SMS as your communication tool.
Are you practicing proper texting etiquette? How did it help improve your communication skills? We’d love to hear from you!